Privacy Policy

📋 Introduction

bd188 ("we", "us", or "our") operates the website https://bd188.lat and related mobile services (collectively, the "Platform"). We are committed to protecting the privacy and security of all users who access and use our Platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

This Privacy Policy describes the types of personal information we collect from you, how we use and share that information, and the choices you have regarding your personal data. By using the bd188 Platform, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This policy applies to all personal data collected through the bd188 website, mobile application, account registration forms, customer support interactions, and any promotional or marketing communications. Please read this document carefully and contact us if you have any questions about how your data is handled.

📂 Information We Collect

We collect various categories of personal information to provide and improve the bd188 Platform. The categories of information we collect include, but are not limited to, the following:

• Identity information: full name, date of birth, national ID or passport number, selfie or photo ID for account verification purposes.
• Contact information: email address, mobile phone number, and residential address in Bangladesh.
• Financial information: payment method details (such as bKash wallet number, Nagad account, Rocket number, bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or Sonali Bank), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type, device identifier, operating system, screen resolution, referring URLs, and session duration collected automatically when you access our Platform.
• Behavioural data: game history, betting patterns, wagering activity, preferred game categories (slots, cricket betting, live casino), promotional responses, and customer support enquiry records.

We may also collect information you voluntarily provide when you contact our support team, participate in surveys or promotions, or communicate with us via email at [email protected]. We do not knowingly collect information from persons under the age of 21.

⚙️ How We Use Your Information

bd188 uses the personal information we collect for the following purposes:

• Account management: to create, maintain, verify, and secure your bd188 account, and to authenticate you when you log in.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to detect and prevent fraudulent transactions.
• Customer support: to respond to your enquiries, resolve disputes, troubleshoot issues, and improve our overall service quality.
• Personalisation: to tailor content, game recommendations, bonuses, and promotional offers to your interests and activity on the Platform.
• Legal and regulatory compliance: to meet applicable obligations, including age verification (21+), anti-money laundering (AML) checks, Know Your Customer (KYC) requirements, and responsible gaming obligations.
• Marketing communications: to send you promotional offers, bonus updates, BPL and T20 cricket betting news, and new game announcements — but only where you have opted in or where permitted under applicable law.

We do not use automated decision-making processes that produce legal or similarly significant effects on users without human oversight. Where profiling is conducted for personalisation purposes, users may request that such profiling be limited by contacting our support team.

🤝 Sharing of Your Information

bd188 does not sell or rent your personal data to any third party. We may share limited personal information with trusted third-party service providers who assist us in operating the Platform, subject to strict contractual confidentiality obligations. These categories of recipients include:

• Payment processors: companies facilitating secure transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers receive only the minimum information necessary to process your transactions.
• Technology and infrastructure providers: cloud hosting, cybersecurity, fraud detection, and analytics partners who process data strictly on our behalf and under our instructions.
• Legal authorities: we may disclose information to government agencies, law enforcement bodies, or regulatory authorities where required by applicable law or in response to a valid legal process.

Any third party with whom we share data is required to maintain appropriate technical and organisational security measures to protect your information and is prohibited from using your data for any purpose other than the specific services they provide to us.

🍪 Cookies and Tracking Technologies

bd188 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. A cookie is a small text file placed on your device by our server when you visit the Platform.

We use the following categories of cookies:

• Essential cookies: required for the Platform to function correctly, including session management, authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: used to collect anonymised statistics about how users navigate the Platform, which pages are most visited, and where users exit. This data helps us improve content and navigation.
• Preference cookies: used to remember your language selection, display preferences, and other settings so you receive a consistent experience each time you return to the Platform.

🔐 Data Security

bd188 implements robust technical and organisational measures to safeguard your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to, 256-bit SSL/TLS encryption for all data in transit, secure storage with encrypted databases, strict access controls limiting data access to authorised personnel only, and regular security audits and penetration testing.

While we take every reasonable precaution to protect your data, no method of electronic storage or internet transmission is entirely risk-free. In the unlikely event of a data breach that may affect your rights or freedoms, we will notify affected users as quickly as reasonably practicable and take prompt corrective action.

🗓️ Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, including for the duration of your active account with bd188 and for a period thereafter as required to meet legal, regulatory, accounting, or reporting obligations.

Transaction records are typically retained for a minimum of five (5) years following the date of the transaction in line with standard financial record-keeping practices. When your account is closed and there are no outstanding legal obligations, we will securely delete or anonymise your personal data within a reasonable period.

⚖️ Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to your personal data held by bd188:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, for example where the data is no longer necessary for the purpose for which it was collected.
• Rightto restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
• Right to object: you have the right to object to our processing of your personal data for direct marketing purposes at any time, and we will cease such processing upon receipt of your objection.

To exercise any of the rights listed above, please submit a written request to our support team at [email protected]. We will respond to all verifiable requests within a reasonable timeframe. Please note that certain rights may be subject to limitations where bd188 has a legitimate legal basis to continue processing your data.

🔗 Third-Party Links

The bd188 Platform may occasionally reference or display content relating to third-party payment providers such as bKash, Nagad, and Rocket, or game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These third-party services operate under their own independent privacy policies. bd188 is not responsible for the privacy practices of any third-party provider. We encourage you to review the privacy policies of any third-party services you access in connection with using the bd188 Platform.

🔞 Children's Privacy and Age Restriction

bd188 is an adult gambling platform strictly intended for users who are 21 years of age or older. We do not knowingly collect, store, or process personal information from individuals under the age of 21. If you are under 21, you are not permitted to register an account, access the Platform, or use any of our services.

If we become aware that we have inadvertently collected personal information from a person under the age of 21, we will take immediate steps to delete such information from our systems. Parents or guardians who believe that a minor may have provided personal data to bd188 are encouraged to contact us at [email protected] so that we can investigate and act accordingly.

🔄 Changes to This Privacy Policy

bd188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will update the effective date at the top of this page and, where appropriate, notify registered users by email or via an in-Platform notification.

Your continued use of the bd188 Platform following the posting of any updates to this policy will constitute your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bd188 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach us by email at: [email protected]